87db | Privacy Policy and How We Protect Your Data

01 Introduction

87db (hereinafter referred to as "we" or "the platform") takes your privacy very seriously. This Privacy Policy explains what personal information 87db collects, why it is collected, and how it is used and kept secure.

Earning the trust of millions of users across Bangladesh is our top priority. That's why we are fully transparent about exactly what we do — and don't do — with your data. 87db's Privacy Policy is built in accordance with international data protection standards.

This policy applies to the 87db website, mobile app, and all related services. By using our platform, you are considered to have agreed to this Privacy Policy.

02 What Information We Collect

87db only collects information that is essential to providing our services. We never collect excessive or unnecessary data. Below is a complete list of the information we collect:

Type of Information	Example	Why It's Needed
Identity Information	Name, date of birth, national ID number	KYC Verification & Age Confirmation
Contact Information	Mobile number, email address	Account Communications & Security Notifications
Financial Information	Mobile banking number, transaction history	Deposit & Withdrawal Processing
Device Information	IP address, browser, operating system	Security Monitoring & Fraud Prevention
Usage Information	Gaming history, login times, session data	Service Improvement & Responsible Gaming

03 How We Collect Information

87db collects information through several methods. You should have a clear understanding of each:

Directly Provided Information: Information you provide directly during registration, KYC verification, or when contacting customer support.
Automatically Collected: Through cookies, log files, and tracking technologies while you use the platform.
Payment Providers: Financial information required when transacting via bKash, Nagad, or Rocket.
Identity Verifier: Identity verification data from third-party verification services used during the KYC process.
Technical Logs: Server logs, error reports, and performance monitoring data.

04 Use of Information

87db uses your personal information solely for the purposes listed below. It will never be used for anything outside of this list:

To create and manage your account and complete KYC verification.
To process deposits, withdrawals, and other financial transactions.
To provide customer support and resolve complaints.
To prevent fraud, money laundering, and illegal activity.
To monitor responsible gaming and identify at-risk behavior.
To improve platform performance and enhance the user experience.
To meet legal obligations and comply with regulatory requirements.
To inform you about promotional offers and bonuses, with your consent.

Please Note: You can opt out of promotional communications at any time. Simply contact customer support.

05 Data Sharing & Disclosure

87db never sells your personal information to third parties. However, certain circumstances may require us to share some data:

Payment Providers: Financial details required to process transactions via bKash, Nagad, and Rocket.
KYC Verifier: With authorized verification services to confirm your identity.
Law Enforcement Agencies: As part of a court order or valid legal process.
Regulatory Authority: Required for licensing and compliance purposes.
Game Providers: Only the minimum data required to operate games.

Please Note: All third-party partners are bound by strict data protection agreements with 87db. Any breach of these agreements will result in immediate termination of the partnership.

06 Cookie Policy

87db uses cookies on its website. Cookies are small data files stored in your browser that help improve your experience on the platform.

Essential Cookies: For login sessions and security — the site cannot function without these.
Functional Cookies: To remember your preferences and language settings.
Analytics Cookies: To understand which sections of the site are used most.
Marketing Cookies: To show you relevant ads, only with your consent.

You can manage or delete cookies at any time through your browser settings. However, disabling essential cookies may cause some platform features to stop working.

07 Security Measures

To protect your information, 87db uses industry-leading security technology. Our security framework is multi-layered:

All data transmissions are secured with 256-bit SSL/TLS encryption.
Data is stored in the database with AES-256 encryption.
Two-Factor Authentication (2FA) support.
Instant alerts for unusual login activity or transactions.
Regular penetration testing and security audits.
24/7 security monitoring team is active.
Data backup and disaster recovery plans are in place.

Secured: In the event of a security incident, 87db will notify affected users within 72 hours and take appropriate remedial action.

08 Your Rights

As a user of 87db, you have the following rights regarding your personal information:

Right to Know: You can request to know what information we have collected about you.
Right to Rectification: You may request corrections to any inaccurate or outdated information.
Right to Erasure: You may request deletion of your data under certain circumstances.
Right to Restrict Processing: In certain cases, you may request that the processing of your information be restricted.
Data Portability: The right to receive a copy of your information.
Right to Object: Right to object to marketing communications.

To exercise any of these rights, please contact customer support. We will respond to your request within 30 business days. Note that some information may not be deletable due to legal obligations.

09 Child Protection

87db is strictly for users aged 18 and above. We do not knowingly collect any personal information from minors.

Age verification is mandatory at registration.
Age is re-confirmed during the KYC process.
Any account found to belong to a minor is immediately suspended.
Parents or guardians with concerns can contact customer support directly.

10 Data Retention Period

87db does not retain your personal information longer than necessary. Retention periods are determined by the type of data:

Account Information: For the duration of active account use and 5 years after account closure.
Financial Transactions: A minimum of 7 years as required by law.
KYC Documents: 5 years after account closure.
Gaming Logs: 3 years.
Cookie Data: Session cookies — deleted when the browser is closed; persistent cookies — up to 1 year.

Once the retention period expires, your data is securely deleted or anonymized so you can no longer be identified.

11 Changes to the Privacy Policy

87db may update this Privacy Policy as needed. For any significant changes, we will:

We will post a clear notice on the website.
We will send notifications to your registered email or mobile number.
We will update the "Last Updated" date at the top of this page.

Continued use of the platform after any changes constitutes acceptance of the updated policy. We recommend checking this page regularly.

12 Contact & Complaints

For any questions, concerns, or complaints regarding our Privacy Policy, please reach out to our dedicated Privacy Team:

Email: [email protected]
Live Chat: Available 24/7 at the bottom right of the site.
Response time: typically within 24–48 hours.

Our Commitment: 87db takes every privacy-related request seriously. We will respond to your request in writing within 30 business days.

87db Privacy Policy — Your Data is Safe with Us

We Protect Your Privacy